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Community Health Worker

Community Health Workers (CHWs) play a key role in a team approach to serving Healthy Start families and communities. Healthy Start CHWs are frontline public health workers who are trusted members of or have close relationships with the community served. CHWs work to establish and maintain trust with Healthy Start participants, and help participants access and connect to health and social services in the community. CHWs go by many names in Healthy Start programs, including navigator, parent advocate, family educator, outreach worker, and other titles.

Healthy Start CHWs:

  • Help participants to practice healthy behaviors, increase their health knowledge, and gain self-confidence, self-sufficiency, and the ability to advocate for themselves and their families.
  • Offer ongoing support and a listening ear to participants and serve as role models, too.
  • Engage in a range of activities such as outreach and participant recruitment, participant screening and assessment, health education, care coordination/service navigation, and community education and engagement.


The Healthy Start TA & Support Center (TASC) encourages all Healthy Start CHWs to take the CHW Course here. The course is also open to other staff who work directly with HS participants 

Check out the videos below to hear from Healthy Start CHWs

In this video, Becky, a Healthy Start community health worker from Northern Plains Healthy Start, talks about some of the special roles and skills of Healthy Start community health workers. (1 min)

Watch this video of Dionne, a Community Health Worker from Strong Beginnings, describe a typical day working as a Healthy Start CHW. (2 mins)

In this video, Tina, a community health worker at Northern Plains Healthy Start, talks about her typical day and the different ways she interacts with Healthy Start Participants. (1 min)